DigiMint WebTroopz LLP ("DigiMint", "we", "us", "our")
Effective date: 30 September 2026 | Last updated: 30 September 2026
These Terms and Conditions ("Terms") govern your use of our websites (digimintweb.in, dm.digimintweb.in, skills.digimintweb.in and related pages) and every service, course or product we provide. By using our websites, paying an invoice, or signing or accepting a proposal, you agree to these Terms together with our Privacy Policy, Refund and Cancellation Policy, and User Data Protection Terms. If you do not agree, please do not use our services.
These Terms are an electronic record under the Information Technology Act, 2000 and do not require physical or digital signatures.
1. Who we are
DigiMint WebTroopz LLP is a limited liability partnership registered in India.
- Registered office: G-338/2, Guruvaarpeth, Tisgaon, Ahmednagar (Ahilyanagar), Maharashtra 414106, India
- Contact: contact@digimintweb.in, +91 738 713 6569 / +91 866 856 6477
2. Definitions
- "Client" / "you": the person or business that engages us or uses our websites.
- "Services": website development, app development, digital marketing, performance marketing, SEO, automation, Amazon seller services, training and internships, and any other work we agree in writing.
- "Proposal": a quotation, estimate, invoice, WhatsApp/email confirmation or statement of work describing scope, price and timeline.
- "Deliverables": the work product we hand over to you.
- "Third-Party Services": domains, hosting, plugins, themes, stock media, fonts, paid APIs, SaaS tools, advertising platforms, payment gateways and similar services provided by others.
3. Engagement and acceptance
3.1 A project starts only when (a) you accept the Proposal in writing (email, WhatsApp or signed copy), and (b) we receive the advance or first payment stated in the Proposal.
3.2 The Proposal defines scope. Anything outside it is a change request under clause 6.
3.3 Dynamic websites, custom applications and complex integrations are quoted and scheduled only after a requirements discussion. Indicative "starting from" prices on our website are not binding offers.
3.4 You confirm you are at least 18 years old and have authority to bind your business.
4. Fees and payment
4.1 All fees are in Indian Rupees (INR) unless stated. GST at the applicable rate is extra unless the Proposal says it is included.
4.2 Payment schedule is as set out in the Proposal. Unless agreed otherwise: an advance is payable before work starts, and the balance is due before final handover, live launch, transfer of files or release of admin access.
4.3 We may pause work, or withhold Deliverables, while any invoice is overdue.
4.4 Overdue invoices may carry interest of up to 1.5% per month, and you agree to bear reasonable recovery costs.
4.5 Payments are made through UPI, bank transfer or RBI-authorised payment gateways. We do not store your card or banking credentials. Any gateway fees or bank charges are borne by the payer unless we agree otherwise.
4.6 Advertising spend on Meta, Google or any other platform is separate from our fees and is paid by you directly to the platform, from your own ad account and payment method. We do not hold or handle your ad budget.
4.7 Fees for Third-Party Services (domain, hosting, plugins, paid tools, licences) that are not stated as included are charged at cost. Where a Proposal includes such items for a limited period (for example, one year of hosting), renewals afterwards are your responsibility.
4.8 Refunds and cancellation are governed exclusively by our Refund and Cancellation Policy.
5. Timelines and client responsibilities
5.1 Timelines start once we have received the advance and all content, assets, access and approvals we need. Delays in your feedback, content, payments or approvals extend the timeline day for day.
5.2 You agree to provide accurate and complete information, brand assets, text, images, logins and approvals promptly, and to nominate one point of contact.
5.3 If you are unresponsive for 15 consecutive days, we may treat the project as paused and re-schedule it subject to our availability. After 60 days of silence the project may be treated as abandoned, and no refund is due for work completed (see the Refund Policy).
5.4 You are responsible for the accuracy, legality and licensing of all content you give us.
6. Scope, revisions and change requests
6.1 Each Proposal includes a stated number of revision rounds (if none is stated, two rounds of reasonable revisions per deliverable). A "revision" is a change to existing work within the agreed scope; it is not a new design, new page, new feature or change of direction.
6.2 Additional work is quoted separately and needs your written approval before we start.
6.3 Approval of a deliverable (including by email, WhatsApp, or by making it live) is final for that stage. Rework after approval is a change request.
7. Intellectual property
7.1 Your content. You keep ownership of the content, logos, text, images and data you supply. You grant us a limited licence to use it to deliver the Services.
7.2 Our Deliverables. On full payment, we assign to you ownership of the bespoke design and code created specifically for you, excluding the items in 7.3.
7.3 Exclusions. We keep all rights in our pre-existing tools, frameworks, templates, code libraries, know-how, and reusable components. Third-party items (open-source software, themes, plugins, fonts, stock media, SaaS tools) remain subject to their own licences; you receive only the licence those terms allow.
7.4 Portfolio. Unless you tell us in writing before delivery that you do not agree, we may show the finished work and your business name in our portfolio and case studies. We will not disclose confidential information or personal data.
7.5 Until full payment is received, all rights in the Deliverables remain with us and you have no licence to use them commercially.
8. Confidentiality
Each party will keep the other's non-public business information confidential and use it only for the engagement, except where disclosure is required by law or to professional advisers bound by confidentiality. This clause continues for 3 years after the engagement ends.
9. Personal data
Both parties will comply with the Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025. Our handling of your personal data is set out in the Privacy Policy. Where we process personal data of your customers or leads on your behalf, the User Data Protection Terms apply and form part of these Terms.
10. Service-specific terms
10.1 Website and app development
- We build to the agreed scope. Websites are tested on current versions of major browsers and common screen sizes at the time of delivery.
- A short post-launch support window applies as stated in the Proposal (if none is stated, 15 days for fixing bugs in delivered work). It does not cover new features, content changes, third-party outages, hacking caused by weak credentials, or issues caused by edits made by others.
- Maintenance, hosting, backups, security monitoring and updates are separate paid services unless included in the Proposal.
- We cannot guarantee search rankings, traffic, leads or sales from a website.
10.2 Digital marketing and performance marketing
- We work in good faith and use professional judgement, but we do not guarantee particular results, such as leads, sales, ROAS, CPL, follower counts or ranking positions. Outcomes depend on your product, price, offer, market, budget, creatives, landing page and speed of follow-up, and on factors outside our control (platform algorithms, policies, competition).
- Monthly retainers carry a minimum commitment period stated in the Proposal (for performance marketing, a minimum of 3 months), because meaningful evaluation takes time.
- You will give us the ad account, page, pixel and payment access we need, and you remain the owner of those accounts. We will not intentionally violate platform policies; you are responsible for the legality and truthfulness of your products, claims and offers.
- Ad accounts may be restricted or disabled by a platform (for example Meta or Google) for reasons unrelated to our work. We are not liable for such action, or for the platform's decisions, downtime or policy changes.
- Deliverables that are listed are all that are included (for example, a stated number of campaign setups or creatives). Anything not listed, such as reels or AI-generated videos, is excluded unless quoted separately.
10.3 SEO
- Search engines control rankings. We do not and cannot promise a specific position or timeline.
10.4 Automation (n8n, WhatsApp, CRM and similar)
- Automations depend on third-party APIs and platforms, which can change or fail. We are not liable for interruptions or costs of those platforms. You are responsible for consent and lawful use when messaging your customers (including TRAI and WhatsApp Business rules).
10.5 Courses, training and internships
- Course access is for the enrolled person only. You may not share, resell, record or redistribute course material or login credentials.
- We do not guarantee employment, income, placement or business results from any course or internship. Internship terms, stipend (if any) and duration are set out in the offer letter.
- We may remove a participant who is abusive, violates these Terms, or is involved in fraud or plagiarism. Refunds follow the Refund Policy.
10.6 Amazon seller services
- We assist within the scope agreed. Marketplaces control account approvals, listings, fees, suspensions and policy enforcement; we are not responsible for their decisions. You are responsible for product legality, GST, invoices and compliance.
11. Acceptable use
You will not (and will not let others) use our websites or Services to: break any law; infringe anyone's rights; send spam or unlawful messages; distribute malware; attempt to gain unauthorised access; scrape or overload our systems; upload unlawful, defamatory, obscene or misleading content; or use our work for prohibited, deceptive or illegal businesses. We may suspend or end services immediately for a breach.
12. Third-party services and links
Our websites and Services rely on or link to third parties. We do not control and are not responsible for their content, availability, pricing, terms or privacy practices. Your use of them is at your own risk and under their terms.
13. Warranties and disclaimers
13.1 We will perform the Services with reasonable skill and care.
13.2 Except as stated in these Terms, and to the extent permitted by law, our websites and Services are provided "as is". We do not warrant that they will be uninterrupted, error-free or fit for a particular purpose, or that any specific business outcome will result.
13.3 Nothing in these Terms excludes rights you have under the Consumer Protection Act, 2019 or any liability that cannot lawfully be excluded.
14. Limitation of liability
14.1 To the extent permitted by law, we are not liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, business, goodwill or data.
14.2 Our total liability for any claim arising out of a project is limited to the fees actually paid by you for that project (or, for a retainer, for the month in which the claim arose).
14.3 We are not liable for delay or failure caused by events beyond our reasonable control, including internet or power outages, platform or cloud provider failures, cyber attacks, natural disasters, epidemics, war, strikes or government action.
14.4 Nothing limits liability for fraud, wilful misconduct or death or personal injury caused by negligence.
15. Indemnity
You will indemnify us against claims, losses and reasonable costs arising from (a) content, data or instructions you provide, (b) your breach of these Terms or the law, or (c) your products, services and marketing claims. We will indemnify you against third-party claims that Deliverables that we created solely from our own material infringe an Indian intellectual property right, provided you notify us promptly and let us control the defence.
16. Term and termination
16.1 Either party may end a project or retainer by written notice as set out in the Proposal (for retainers, 30 days' notice after any minimum commitment period).
16.2 We may suspend or terminate immediately if you breach these Terms, fail to pay, or act unlawfully or abusively.
16.3 On termination you must pay for work done and Third-Party Services purchased up to the termination date. Refunds, if any, follow the Refund Policy.
16.4 Clauses that by their nature should survive (payment, intellectual property, confidentiality, liability, indemnity, governing law) continue after termination.
17. Data retention and backups
After handover we keep project files and backups for a limited period (up to 90 days, unless a maintenance plan says otherwise) and may then delete them. You should keep your own copy. We are not responsible for data lost after this period.
18. Grievance redressal
For complaints about the website, Services or data, contact our Grievance Officer:
Name: Anant Bhausaheb Athare (Founder & Director) | Email: contact@digimintweb.in | Phone: +91 738 713 6569
We will acknowledge within 48 hours and aim to resolve within 30 days (for personal data complaints, see the Privacy Policy).
19. Governing law, disputes and jurisdiction
19.1 These Terms are governed by the laws of India.
19.2 The parties will first try to settle a dispute by good-faith discussion for 30 days.
19.3 If unresolved, the dispute will be referred to arbitration by a sole arbitrator appointed by mutual consent under the Arbitration and Conciliation Act, 1996. The seat and venue will be Ahilyanagar, Maharashtra, the language English, and the award final and binding.
19.4 Subject to that, the courts at Ahilyanagar, Maharashtra have exclusive jurisdiction. Consumer rights to approach a Consumer Commission are not affected.
20. General
- Entire agreement: These Terms, the Proposal and the linked policies are the whole agreement and replace earlier discussions. If they conflict, the Proposal prevails for scope and price; these Terms prevail otherwise.
- Changes: We may update these Terms; changes apply to new engagements from the updated date and to existing ones on written notice.
- Assignment: You may not assign your rights without our written consent. We may use sub-contractors and remain responsible for their work.
- Severability and waiver: If any clause is unenforceable, the rest remains in force. Not enforcing a right is not a waiver.
- Notices: By email or WhatsApp to the contact details in the Proposal, and to our email above.
- Electronic communication: You agree to receive notices and invoices electronically.